FAQ

1. Who is Elizabeth Rainh?
Elizabeth Rainh is a black owned lifestyle brand offering premium activewear, high-quality t-shirts, and stylish hoodies, designed for comfort, performance, and everyday wear.

2. Where can I purchase Elizabeth Rainh products?
You can shop our collections online at our website and via our social media platforms and stay updated on new releases via our social media platforms.

3. What sizes do you offer?
Our products are available in a range of sizes to ensure the perfect fit. Please refer to our size guide on the product page for more details.

4. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.

5. What is your return/exchange policy?
We accept returns and exchanges within 5 days of delivery for unworn, unwashed items with tags attached. Please visit our Returns & Exchanges page for full details.

6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

7. How do I care for my Elizabeth Rainh products?
To maintain the quality of your items, we recommend machine washing in cold water and air drying. Avoid using bleach or fabric softeners.

8. Do you offer discounts or promotions?
Yes! Stay connected with us on social media and subscribe to our newsletter for exclusive discounts, promotions, and early access to new collections.

9. How can I contact customer support?
For any questions or assistance, please reach out to us at returns@elizabethrainh.com  or send us a DM on our social media platforms.

10. Are you looking for brand ambassadors or collaborations?
We love partnering with individuals who align with our brand values. If you're interested in collaborating, please email us at Elizabethrainh@gmail.com with your details.

Let us know if you need any more information! 

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